Comprehensive guide to transport options for seamless travel
City Center
Mexico City
9.4
mi
Airports
Benito Juarez International (MEX)
14.6
mi
Lic. Adolfo Lopez Mateos International (TLC)
27.2
mi
Metro stations
Observatorio
4.7
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
USD 7 per day
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Elevator
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness center
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun terrace
Leisure/ TV room
Spa & wellness center
Massage
Pool with view
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Show more
Location
Calle 3 No. 55 Col. Lomas De Santa Fe,
Mexico City,
Mexico,
01219,
Federal District
Map view
Calle 3 No. 55 Col. Lomas De Santa Fe,
Mexico City,
Mexico,
01219,
Federal District
City landmarks
Cuajimalpa
1.7
mi
Expo Bancomer Santa Fe
3300 ft
Mall
Samara Shops
2500 ft
Mall
Santa Fe Mall
3800 ft
Shopping Area
Park Plaza
3300 ft
Parks
Parque La Mexicana
3800 ft
Shopping Area
Garden Santa Fe
2500 ft
Church
Iglesia San Josemaria
2500 ft
Mall
Pasaje Santa Fe
2500 ft
Financial Center
2700 ft
Mall
Centro Santa Fe
4300 ft
Avenida Santa Fe No. 270
Expo Santa Fe Mexico
3300 ft
Cabeza Olmeca
3700 ft
Amusement Park
La Ciudad de los Ninos
4000 ft
Cinemex
4600 ft
Mascaras Cortadas
4700 ft
Cinepolis
4900 ft
Church
Iglesia De Corpus Cristy
4900 ft
Mall
Patio Santa Fe
1.5
mi
Broadway Theatre
Teatro Zentrika
5000 ft
Mall
Zentrika
5000 ft
Kidzania
5100 ft
The Point
5100 ft
Walmart
5200 ft
Audit. La Mexicana
5300 ft
Corporativo Diamante
1.1
mi
University
UVM Santa Fe Executive Development Center
1.1
mi
iglesia atlamaxac
1.1
mi
Mall
Walmart Patio Santa Fe
1.2
mi
Nearby
Financial Area
1600 ft
Restaurants
Sushi Roll
2300 ft
Guillermo Gonzalez Camarena 900 Esquina Con Ernesto Martínez Domínguez
Bistro Estoril
2300 ft
Guillermo Gonzalez Camarena No. 999 - 1A Ciudad Santa Fe
Te Matare Santana
2200 ft
Calle Damas 130 Colonia San José Insurgentes
Cabo Grill
2700 ft
Guillermo Gonzalez Camarena 1205 Local R05 Plaza Garden Santa Fe
Rincon Argentino
2500 ft
Av. Vasco de Quiroga 1700 PB
Los Canarios Santa Fe
2900 ft
Calle Guillermo Gonzalez Camarena 1600
Debbie & Peponne
1500 ft
Avenida Javier Barros Sierra 540 Santa Fe
Cafe Torino Sante Fe
2800 ft
Av. Vasco de Quiroga 1700
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
7.6
Location
8.4
Service
6.2
Dining
6.0
Guest reviews
8.2/10
based on 5 reviews
8.4
8.4/10 based on 562 reviews
Bill
United States of America,
March
2025
7.4/10
During my stay at Doubletree By Hilton Mexico City Santa Fe, I found the location to be superb and the amenities generally pleasing. However, I faced several service-related issues, particularly during breakfast and check-out. Overall, while the facilities and cleanliness were commendable, the staff interactions left something to be desired.
Rooms
8.0
My room was comfortable and clean, but it was uncomfortably cold upon arrival due to the air conditioning being set too low. I also noticed a loud creaking sound in the bathroom during the night.
Service
5.0
I encountered quite a few staff-related challenges. During breakfast, the lack of clean tables and delayed coffee service was frustrating. Moreover, I felt somewhat pressured during check-out by the bell staff.
Location
10.0
The hotel's location in Santa Fe is excellent, making it convenient for business meetings and nearby restaurants. It's really in the heart of the business district, which I appreciated.
Dining
6.0
The breakfast buffet could benefit from more variety, especially for special dietary needs. Service, unfortunately, fell short during my meal due to delays in table cleaning and attention.
Facilities
7.0
The hotel boasts nice amenities, including a well-maintained gym and spacious bathrooms. However, the room service menu could be enhanced as well.
Eric
United States of America,
December
2024
7.4/10
My stay at Doubletree By Hilton in Santa Fe was a mixed bag. The location in a vibrant business district was great, and I appreciated the spacious room with plenty of natural light. However, the service left much to be desired and I faced some major inconveniences that marred my experience.
Rooms
8.0
The King room I stayed in was very comfortable with an excellent bed and a nice view, but I found the lack of heating to be a significant drawback.
Service
5.0
I found the reception staff helpful, but the overall service was hindered by some very annoying issues, such as moving to a different room at 2am due to noise and then facing hot water problems in that room.
Location
9.0
The hotel is situated in a great neighborhood close to many business centers and restaurants, making it ideal for my needs.
Dining
8.0
Breakfast was excellent, featuring a good spread, but that was one of the few highlights of my stay.
Facilities
6.0
While the pool was lovely and warm, I found the fitness facilities lacking and had issues with room service not being up to par during my stay.
Alexander
United States of America,
December
2024
6.2/10
I enjoyed my stay at Doubletree By Hilton in Mexico City. The location was fantastic—close to malls and restaurants, making it easy to explore the area. However, the dining experience was disappointing, especially breakfast, which was subpar. Overall, I found the hotel to be a decent option, offering modern amenities and a calming atmosphere in a bustling city.
Rooms
8.0
My room was nice and clean, featuring comfortable bedding and a lot of natural light. But I encountered some issues like inconsistent water service and temperature control in my room.
Service
8.0
The staff were friendly and helpful, especially when I had issues. They tried their best to make my stay enjoyable, but some inconsistencies in service quality were noted.
Location
7.0
The hotel is situated in a great neighborhood, making it convenient to walk to nearby modern malls and restaurants. However, it is far from many city attractions, which could be a drawback if you're looking to explore more.
Dining
5.0
Unfortunately, the food quality in the hotel restaurant was disappointing. Breakfast and lunch options were not up to par, which was frustrating given the otherwise pleasant stay.
Facilities
7.0
The hotel has great amenities like a warm indoor pool and a gym, but I faced issues with the spa service, as nobody was available during my visit.
Walter
United States of America,
December
2024
5.8/10
I had a mixed experience during my stay at the Doubletree by Hilton in Santa Fe. The location is great for business meetings, and the hotel amenities are clean and modern. However, I faced several issues with service, especially during breakfast and with temperature control in my room. While the room was comfortable, the staff's responsiveness left much to be desired.
Rooms
6.0
The room was spacious and clean, though I arrived to a cold room, as the air conditioning was set too low. It took time to warm up to a comfortable temperature, which was a bit frustrating.
Service
5.0
I found the service to be lacking, especially during breakfast where there were dirty tables, and I struggled to get coffee. The bell staff were overly persistent in offering assistance, which felt a bit uncomfortable.
Location
8.0
The hotel is excellently positioned in the Santa Fe business district, making it convenient for meetings and access to local amenities.
Dining
5.0
Breakfast could use improvement, as it took too long to have a table cleaned, and service felt inattentive. The menu options should be more accommodating for special diets as well.
Facilities
7.0
The hotel's facilities are nice, including a well-equipped gym. However, room service could use an upgrade, as the menu felt limited.
Kenneth
United States of America,
October
2024
6.8/10
My stay at the Doubletree by Hilton Mexico City Santa Fe was generally pleasant, though there were some hiccups. The comfortable king room and friendly staff stood out, but I faced some challenges with the food service, which was often slow and not very impressive. Overall, it served its purpose as a business hotel, especially given its location in the commercial Santa Fe district.
Rooms
8.0
The king room was spacious and well-furnished with a great bed, a Keurig coffee maker, and a decent view. However, the shower water pressure left a lot to be desired.
Service
8.0
Staff members were friendly and helpful throughout my stay, which made a positive impact. They were always supportive when I needed assistance.
Location
8.0
Situated in a commercial neighborhood, the hotel's location is more suited for business travelers. It is convenient for accessing local business centers but not ideal for tourists hoping for nearby attractions.
Dining
6.0
The breakfast was mediocre at best, with slow service and lackluster options. I did enjoy a pasta dish for lunch, but overall, the dining experience was not impressive.
Facilities
7.0
Facilities included room service and housekeeping, but I did encounter issues like delays in food service. It would have been nice if these aspects worked more seamlessly.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
Doubletree By Hilton Mexico City Santa Fe Hotel20.04
-
21.04.2025